Can a separate promo code or promotional items be applied to a subscription?
We so greatly appreciate your interest in using your code to save on our products! However, most promo codes are not applicable to recurring subscription orders. Additionally, due to a technical limitation, we are unable to include promotional items - such as Free Sample and Gifts with Purchase - in a recurring Subscribe & Save order.
If you already have a subscription with us and wish to take advantage of a promotional event or Gift with Purchase offer, feel free to place a new one-time order using the code. You can then adjust your auto-ship schedule accordingly via your Subscribe & Save portal!
If you are checking out with subscription items in your cart, you will quickly notice that trying to add another code doesn't allow for a smooth check-out! Below is a video walkthrough on how to adjust those items in-cart to a one-time purchase, so you can use your separate discount.
If you experience any difficulties in applying a code or managing your subscription preferences, please get in touch with our Customer Experience Team, and we’ll help ensure that you can take advantage of the promotion whenever possible